The purpose of this website is to give you information about Harrison REMC. The information is not a representation, prospectus, or circular in respect to any security of Harrison REMC.

Although we try to keep the information available through our website current and correct, we do not guarantee its accuracy or usefulness in any way. Your use of information on this site is at your own risk. We cannot be responsible for any damage you may incur through your accessing or use of this site.

Harrison REMC will make every effort to ensure that information you provide to us through forms or email will be kept confidential. We use the information you give us solely for the purpose of providing you with electric service. It is our policy not to release or sell member information to any third parties for any reason. 

Links from pages on Harrison REMC’s website do not constitute an endorsement by Harrison REMC, its subsidiaries, operating partners, of any entities, advertisers, products or services therein, or of the activities of any entities therein. We are not responsible for and do not control or monitor the content of non-Harrison REMC sites or the accuracy of information found therein.

By opting into Harrison REMC’s text messaging program, you agree to these Terms and Conditions. Harrison REMC uses a 10-digit long code (10DLC) to deliver automated, recurring service and billing texts directly to your mobile phone.

1. Program Description & Message Types
When you enroll, you consent to receive text notifications regarding your electric service. Messages are restricted to operational and transactional updates, including:

• Outage Alerts: Notifications regarding power outages affecting your service address, estimated restoration times, and confirmation when power is restored.
• Billing & Account Alerts: Monthly bill-ready reminders, past-due notices, payment confirmations, and budget billing updates.

2. Express Consent & Opt-In Requirements
Consent to receive text messages is voluntary and is not a condition of receiving electric service. You can opt in through any of the following methods:

• Checking the SMS opt-in box on the Harrison REMC’s Member Portal.
• Signing an electronic or paper authorization form during account setup.
• Verbal consent provided to a Member Services Representative.

Note: By providing your mobile number, you certify that you are the account holder or authorized user of the mobile device.

3. Message Frequency
Message frequency varies based on your account activity and grid conditions.

• Billing alerts are typically sent 2 to 4 times per month.
• Outage alerts depend entirely on weather and grid activity; during a major storm or service interruption, you may receive multiple real-time status updates as conditions change.

4. Cost, Fees, and Carrier Charges
Harrison REMC does not charge a fee to send or receive text messages. However, standard message and data rates may apply depending on your mobile carrier and wireless plan.

5. How to Opt-Out (Stop)
You can cancel the text messaging service at any time. Reply STOP to any text message received from Harrison REMC.

• After texting STOP, you will receive one final text message confirming that you have been unsubscribed.
• Note: If you opt out, you will no longer receive critical text updates regarding power outages or billing status, but you can still access this information through our website or member portal.

6. How to Get Help
If you need assistance with our texting program, reply HELP to any text message or contact our Member Services team directly at 812.738.4115.

7. Supported Carriers & Delivery Disclaimer
Our 10DLC messaging system is supported by all major U.S. mobile carriers. However, delivery is subject to your carrier’s network availability. Mobile carriers and Harrison REMC are not liable for delayed or undelivered messages.

8. Privacy & Data Protection
Harrison REMC values your privacy. Your mobile number and text messaging data will not be shared, sold, or rented to third parties for marketing purposes. Text messaging data is handled strictly in accordance with our Privacy Policy.